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Palatine High School

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iPad Repair and Assistance
Problem What you should do
iPad Support General iPad support is needed
Bring the iPad to the Technology Help Desk. A loaner iPad is provided while it is being repaired.
Damaged iPads Your iPad is damaged
Bring the iPad to the Technology Help Desk. A loaner iPad is provided while it is being repaired.
Lost iPads Your iPad is lost or stolen
Report lost/stolen iPads to the Technology Help Desk. Lost or stolen iPads require a police report.
iPad Charging Your iPad is not charged
iPads should be charged overnight. Charging stations are also available at the Technology Help Desk.
iPad at Home You left your iPad at home
Get a pass from your teacher to visit the Technology Help Desk and check out a loaner iPad.
iPad Protection Plan
iPad Protection Plan

Cost is $25. Coverage starts on the date the protection plan is purchased and coverage ends on the first day of the next school year. This protection plan is purchased through myschoolbucks.com
For more information on the iPad Protection Plan, visit https://adc.d211.org/ipad-protection-plan.

Condition With Protection Plan Without Protection Plan
Damaged iPad (Cracked Screen, Broken Charging Port, etc.) First incident: $25 Quoted cost of repair or $199, whichever is lower
Lost/Stolen iPad As low as $75 with Police Report $349